Thursday, November 21, 2019

Three question Essay Example | Topics and Well Written Essays - 1250 words

Three question - Essay Example Thus, I participated in this sales internship program in order to improve and perfect my communication and strategic thinking skills. As a sales intern, i had the responsibility of elaborating the various products to customers. Additionally, I had to convince them to purchase the insurance products. This challenge motivated me to adapt and try to transform my personality. A good salesman listens to what his or her customers say. Therefore, I tried to develop good listening skills. A lot of people do not comprehend what the other individual is saying. This can be as a result of minute concentration. I learned to concentrate fully when my clients were speaking. As such, I got to know about their needs better. A better understanding of their needs gave me an upper hand in convincing them to purchase my products. It’s not just listening to the client’s voice that enabled me to excel in my sales, but also watching their body language. I learnt to recognize when a client seemed disinterested or when I lost him/her. For example, a client is disinterested if he or she constantly interrupts my conversation. In addition, constantly looking at his/her phone is a clear indication that the client is not i interested in the company products. To convince them and gain their trust, I learnt how to speak slowly, concisely, and have all the information at my fingertips. Having polite catchy exit phrases is another way to endear yourself to a client. For example, â€Å"maybe I ought to come back at a later time sir/; madam† is a sure way of dismissing a client politely. This polite way will enable them to come back to you at another time. Therefore, good communication skills are a vital and critical aspect in a sales environment. Prior to undertaking this exercise, my introvert personality had a massive impact on my expressions. I seldom shared what I was thinking. However,

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